1. Introduction

Welcome to Drop-it. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. Information We Collect

We may collect the following types of personal and sensitive data:

• Location Data:
  • Foreground Location: Collected to show your real-time location for delivery optimization.
  • Background Location: Collected to enable seamless order delivery tracking and optimize routing even when the app is closed or not in use.
• Device Information: Device model, OS version, and unique identifiers for analytics and app performance monitoring.
• Usage Data: Interaction data, including app screens accessed and features used, to improve app experience.

3. How We Use Your Data

We use the collected data to:

• Enable and enhance order delivery services
• Track delivery status in real-time for customers and delivery agents
• Improve app features and user experience
• Provide customer support
• Ensure app security and prevent fraud

4. Background Location Disclosure (Prominent Disclosure)

Before collecting this data, we will:

• Provide a clear in-app disclosure
• Ask for your consent
• Request necessary runtime permissions

5. Sharing of Information

We do not sell or rent your personal data to third parties. Data may be shared only with:

• Delivery partners (only relevant delivery information)
• Service providers (for cloud storage, analytics, etc.)
• Legal authorities (only when required by law)

6. Data Security

We implement reasonable security practices to protect your data from unauthorized access, use, or disclosure.

7. Your Rights

You can:

• Revoke location permission at any time via your device settings
• Contact us to access, update, or delete your data

8. Changes to This Policy

We may update this policy occasionally. Updates will be posted on this page with the revised date.

9. Contact Us

For questions or concerns about your privacy, contact us at:

📧 movers@carsonlogistics.net